Shipping & Payment Info
This page explains how iShure delivers your order and how payment works. Please read it together with our Terms & Conditions and Return Policy.
1. Where We Deliver
We deliver nationwide across South Africa.
2. Delivery Cost
The shipment fee is R100 per order, nationwide. The fee is added to your order total and is shown and confirmed at checkout, before you pay.
3. Processing Your Order
We prepare your order for dispatch once payment has been received in full and the items are confirmed as available.
If an item you ordered is not available, we will let you know as soon as possible. You will be refunded in full for anything you have paid for that item.
4. Delivery Times
Delivery times depend on your location and on stock availability, so any timeframe we give you is an estimate.
We will let you know when your order is on its way. If your order is delayed, we will contact you.
Under South African law, an online order must be delivered within 30 days of the order being received, unless we have agreed a different timeframe with you. If we do not meet this, you may cancel the order by giving us 7 days' written notice, and we will refund you.
5. Receiving Your Order
To help your delivery go smoothly, please:
- make sure the delivery address and contact number you give us are complete and correct;
- make sure someone is available at the address to receive the parcel;
- check the parcel when it arrives.
If anything is damaged, missing or not what you ordered, contact us as soon as possible. Our Return Policy explains how we will put it right.
6. Risk During Delivery
Your order remains at our risk until it has been delivered to you. Once you have accepted delivery, the products are your responsibility.
7. Prices and Currency
All prices on this website are shown in South African Rand and include VAT. The shipment fee is shown separately and added to your order total at checkout.
8. Payment
The payment methods available for your order are shown at checkout.
Your order is confirmed once payment has been received in full.
9. Payment Security
Payment details you enter at checkout are used only to process your payment.
Please never send your card details to us by email or message.
10. Refunds
If a refund is due to you, for example because an item was unavailable or you returned a product, it is made to the payment method you used for the order. Our Return Policy has the full details.
11. Contact Us
For any question about delivery or payment, you can reach iShure on 072 472 9663 or at info@ishure.co.za.
Last updated: 13 October 2026